Privacy & Data Protection
This Privacy Policy explains how DBbet Casino collects, uses, stores and protects information when you use our services. We take user privacy seriously and handle personal information in a careful and transparent way. Please read this page to understand what information may be collected and the choices available to you.
Information we collect
The information we collect depends on how you use DBbet Casino. It may include details you provide when creating or managing an account, contacting support or completing verification checks.
Personal data
Account data may include your name, date of birth, contact details, address, country of residence and information used to confirm your identity. We may also keep records of communications with you, including enquiries made through customer support.
Technical data
When you visit our website, we may collect technical information such as your IP address, device and browser type, operating system, language settings, pages viewed and the time and date of access. We may record user activity, including how you navigate and interact with the service, to help maintain its operation and understand how it is used.
Transactional data
We may keep information about deposits, withdrawals and other account transactions, such as the transaction amount, date, status and payment method. Payment details may be handled by third-party providers. We do not include full payment credentials in this policy because the information collected and stored can depend on the method used.
How we use information
We use information to create and administer accounts, provide access to our services, process transactions, respond to enquiries and complete identity or account checks where required. Information may also help us detect unusual activity, protect accounts, maintain service security, troubleshoot technical issues and meet applicable obligations. We use data only for purposes connected with operating and protecting the service.
Information storage and protection
We keep information for as long as it is needed for the purposes described in this policy, including account administration, security and record-keeping. Retention periods may depend on the type of information and the reason it was collected.
We use appropriate safeguards designed to protect personal information from unauthorised access, alteration, disclosure or loss. Access to account information is limited to people and service providers who need it for their work. No method of storage or transmission can be guaranteed to be completely secure, so we encourage you to keep your login details private and contact us if you suspect unauthorised account access.
Cookies and tracking technologies
DBbet Casino may use cookies and similar technologies to keep the website working, remember certain settings, support account security and understand website usage. You can manage cookies through your browser settings. Blocking some cookies may affect how parts of the service work.
Information sharing
We may share information with third-party providers that support services such as payment processing, identity checks, website hosting, security and customer support. These providers may use information only as needed to perform their services for us. We may also disclose information where required by law or where necessary to protect users, our service or our rights.
Your privacy rights
Depending on your circumstances and applicable law, you may be able to request access to personal information we hold about you, ask us to correct inaccurate details or request deletion of information. You may also ask questions about how your information is used. Some records may need to be retained for operational or legal reasons. Contact customer support to make a privacy request or ask for further information.
Updates to this policy
We may update this Privacy Policy when our practices or services change. The current version will be available on this page. Please review it periodically to stay informed about how DBbet Casino handles personal information.