User Terms and Conditions

These Terms and Conditions describe the rules for using DBbet Casino and the relationship between us and you as an account holder. Please read them before using the platform. By creating an account or continuing to use DBbet Casino, you agree to follow these terms, together with any rules that apply to a particular service or promotion.

Account responsibilities

You are responsible for keeping your account details accurate and up to date, including your contact information. Keep your login details private and tell us promptly if you believe someone else has accessed your account. Activity carried out through your account may be treated as your activity unless you have reported unauthorised access.

We may ask you to verify your identity, address or payment details. You must provide genuine, complete information when requested. We may restrict account access, deposits or withdrawals while necessary checks are carried out. Any account limits you set should be reviewed as part of your responsible use of the platform.

Eligibility requirements

You must be at least 18 years old and legally permitted to use DBbet Casino from your location. You must register in your own name and use payment methods that you are authorised to use. We may decline a registration or close an account if we cannot confirm eligibility or if the information supplied is inaccurate.

Acceptable platform use

Use DBbet Casino only for lawful, personal activity. You must not attempt to interfere with the platform, exploit an error, use another person’s account or provide misleading information. We may review account activity where we identify unusual use or a possible breach of these terms. Depending on the circumstances, we may suspend access, withhold a transaction while it is reviewed or close an account. We will handle any remaining balance in line with applicable requirements.

Bonuses and promotions

Promotions have their own eligibility criteria and rules, which should be read before you opt in. These may include wagering requirements, game restrictions, stake limits or an expiry period. Where promotion-specific rules differ from these general terms, the promotion-specific rules apply to that offer. We may remove a bonus or associated winnings if its rules are breached, subject to our review of the relevant account activity.

Deposits and withdrawals

You may use the payment methods available in your account, subject to any displayed limits and checks. Deposits must come from a payment method you are authorised to use. Before processing a withdrawal, we may need to complete identity, payment and activity checks. Processing times can depend on the payment method and whether further information is needed. We will show applicable transaction details where available before you submit a request.

Dispute resolution

If you have a concern about your account, a transaction or how these terms have been applied, please contact our support team with the relevant details. We will review the information available and explain our response. If you remain dissatisfied, you may ask us what further complaint options are available to you. Please keep copies of any relevant correspondence and transaction records.

Updates to these terms

We may update these Terms and Conditions to reflect changes to the platform, its rules or applicable requirements. The current version will be made available on DBbet Casino. Where a change materially affects your use of the platform, we will provide notice as appropriate. Please review the terms periodically; if you do not agree with an update, you should stop using the platform and contact us about your account.